Job Description
| The Sr Business Analyst will provide ongoing support for all of the Materials Group North America supply chain and ERP functions facilitating continuous improvement in process providing system advice and consulting facilitating best practice sharing and provide significant contributions to multisite and division wide projects The ideal candidate will have a substantial business oriented background while possessing significant IT skills in the areas of manufacturing and ERP Extensive business analysis skills and previous business facing responsibilities are to be considered mandatory for this position The functional scope of the role is the entire manufacturing operation including aspects of supply chain quality procurement and distribution Technologically you will work predominately at the ERP and Order Management level with the expectation you have operational knowledge of the layers both above and below this This role will entail the follow types of activities and is an indication of what your expected work will entail Elicit requirements using varied techniques suited to the situation target audience and constraints of the environment These may include interviews document analysis requirements workshops surveys site visits business process descriptions use cases business scenarios task or workflow analysis Critically evaluate information gathered from multiple sources reconcile conflicts decompose highlevel information into details abstract up from lowlevel information to a general understanding and distinguish user requests from the underlying true needs Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver artifacts as appropriate This may include but is not limited to business requirements documents or functional specifications use casesbusiness scenarios test cases storyboards interface requirements data models Drive and challenge business units on their assumptions of how they will successfully execute their plans Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow Develop requirements specifications according to standard templates using natural language Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs Be the liaison between business units technology teams and support teams Act as a point of contact for local resources that have a need for support on process or systems This will entail training users how to correctly utilize the tools at their disposal as well as how to make process improvements without necessarily resorting to system changes or development Act in the role of project manager for short term projects as the situation requires Maintain open lines of communication among both IT and business teams located in the divisional head office Corporate locations and manufacturing sites Be willing and able to travel up to 25 of your time Required Skills and Knowledge Bachelors degree in or related to an Engineering discipline Information Technology Operations Management or Business A minimum of 5 years of experience in a manufacturing corporation Strong demonstrated analytical skills including a thorough understanding of how to interpret customer business needs and translate them into both system and operational requirements with appropriate use of technology solutions Have the ability to learn rapidly and then put that knowledge to practical use Experience with ERP system operation andor implementation Demonstrated ability as a selfstarter able to operate with limited direct supervision to define and develop concepts under either your line manager or project managers Ability to successfully engage in multiple initiatives simultaneously Excellent written and verbal communication skills allowing you to engage diverse individuals and teams from shop floor operations and subject matter experts through to management both locally and remotely Strong analytical skills allowing you to actively seek out both issues and untapped opportunities for improvement Cultural and situational awareness enabling you to operate effectively in diverse organizational environments Highly Valued Skills and Knowledge A Masters level degree Systems knowledge and experience in one or more of 1 QAD MFGPro 2 SAP ERP products 3 Oracle ERP products APICS CPIMCIRMCSCP Certification CBAP Certification PMI PMP Certification Industry experience in rolled materials (paper steel etc) Maintenance and testing for regulatory requirements (SOX ISO9000) Knowledge of one or more Software Development Life Cycles Knowledge of project management methodology and lifecycle Working knowledge of Six Sigma andor Lean Sigma concepts |
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