Job Description
| Working under the direction of the Chief Information Officer (CIO) the Program Manager assumes responsibility for the strategy development and implementation of performance management initiatives for the Bureau of Technology The Program Manager assumes responsibility for assisting in the design and management of activities in designated program areas The Program Manager works with confidential and sensitive documents related to Countywide usage of computerized systems security matters related to access and maintenance of data on the County computer systems and personnel issues This position serves in a confidential advisory role reporting to the CIO Key Responsibilities and Duties Analyzes current programs to understand their content and outcomes Conducts research on industry trends and potential programproject options Proposes program strategies identifies deliverables and delivery dates Identifies performance metrics and resources required to effectuate program and policy initiatives Monitors and directs daytoday operations related to new programs and policy initiatives Develops various reporting systems to represent program activities expenses and outcomes Offers recommendations related to changes in operations to maximize program effectiveness Confers with the Director of Application Development and Management the CIO and represents the program and the department in meetings with other County departments Represents the office from a performance management perspective at a variety of internal meetings and public business and organization meetings Fosters collaborative working relationships to the benefit of the program and the department May perform other work related to the program as assigned including developing analysis policies procedures and training materials Knowledge Skills and Abilities Knowledgeable of business operations with experience leading project teams Proven depth of knowledge with demonstrated expertise in developing strategic programs compliance programs remediation programs and collaborative programs that support large publicly funded projects Proven project management skills Experienced in managing a variety of project teams including project teams comprised of internal employees vendors consultants publicprivate partners geographically disbursed project teams and combinations thereof Ability to implement programproject improvements through individual experience or through the use of focus groups information exchanges employee surveys public hearings etc Ability to manage a variety of project teams including project teams comprised of internal employees vendors consultants publicprivate partners geographically disbursed project teams or combinations thereof Excellent written and oral communication skills and Skilled in leading change management initiatives Minimum Qualifications Possession of a high school diploma or GED certificate PLUS ten (10) years of experience in the field of information technology OR graduation from an accredited college or university with a Bachelors Degree plus five (5) years of experience in the field of information technology Preferred Qualifications Masters Degree Prior supervisory or managerial experience |
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