|QUALIFICATOINS A Bachelorrsquos Degree in Information Systems or related degree along with 2 years of experience or a combination of technology education and experience totaling six years JOB DESCRIPTION Provide DesktopClassroom Support and technical solutions for user issues Provides Firstlevel onsite investigationanalysisrepair of desktops peripherals (printers and scanners) and classroom presentation equipment etc REQUIRED Team player communication skills able to work with limited supervision willing and eager to learn new technology skills BOTH Mac and Windows skills but not expert level Ability to configure smart phones and PDAs Ability to operate webcams and presentation technology Basic knowledge of MS Office suite Adobe Creative Suite Skype Filemaker Pro Final Cut Express Familiarity with an Active Directory infrastructure Familiarity with database management Familiarity with web services such as WordPress Familiarity with digital audio and video editing RESPONSIBILITIES Serve as the IT support technician to assist with requests for assistance from faculty and staff who are having problems Examples of such requests are having a computer hooked up to a projector setting up Skype calls simple printing issues guidance with software etc In addition work on larger projects that include developing a better inventory database system dealing with excess property and assisting with posting content for digital signage Provides Firstlevel onsite investigationanalysisrepair of desktops peripherals (printers and scanners) and classroom presentation equipment etc Provide computer support for faculty students and staff Order and inventory equipment Insure and manage proper use of the equipment Create documentation Repair and maintain equipmentTO APPLY visit wwwsujoboppscom Syracuse University is an equalopportunity affirmativeaction institution The University prohibits discrimination and harassment based on race color creed religion sex gender national origin citizenship ethnicity marital status age disability sexual orientation gender identity and gender expression veteran status or any other status protected by applicable law to the extent prohibited by law This nondiscrimination policy covers admissions employment and access to and treatment in University programs services and activities|
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