Job Description
| Effectively investigate fix and patch client technical issues found in Predictix production applications Prepare and test deployment packages for release to production Participate in quarterly bug fix and upgrade releases to production including development testing and deployment Track and document standard operating procedures (SOP) identified during issue investigation and resolution Report and track platform related issues found in the Predictix production applications Actively participate in the transition of a project from application development to application support Working effectively with project teams operations team members and (on occasion) clients through the project transition Participate in an on call support rotation providing application failure technical support Set up new client application(s) and monitoring Participate in team driven development projects focused on tool and process improvement Additional Required Skills Excellent communication skills both written and verbal English Organization skills are critical Experience working with web applications Technical Skills Two plus years handson technical support or IT experience Strong experience in system administration troubleshooting software integration issues in the Linux environments Strong shell scripting experience required Benefits Competitive compensation Bonus Structure Generous medical dental and vision benefits Life insurance 401K Roth Simple 401K Flexible Spending Accounts (FSA) Health Dependent Care Vacation Pay Holiday Pay Perks Stunning colleagues Committed to The Cloud long before it was a buzzword Flexible work hours Free snacks coffees soft drinks Team lunches Discounted Transit Passes Excercise Facility onsite (access 247) We wish to thank all applicants for their interest and effort in applying for this position however only candidates selected for interviews will be contacted |
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