Job Description
| Operations Specialist Wiland Direct is a leading direct marketing and consumer intelligence company serving over 2000 of the nationrsquos top catalogonline merchants instore retailers publishers and nonprofit organizations We are committed to providing excellent service and products to our Members We are seeking dedicated high caliber professionals who are smart and energetic have a positive attitude and take pride in their work Currently we have an opening for an Operations Specialist The primary responsibilities of the Operations Specialist position include Start and monitor internal systems processes Continually determine the status of processes as well as an estimated time of completion Diagnose and resolve PC hardware software and Windows operating system issues Provide support for Wiland Direct employees who have issues related to workstations or enterprise applications Perform basic server administration tasks in Windows Linux and Unix environments Detect report and document production processing errors Education Experience and Qualifications Bachelorrsquos degree in Computer Information Systems or equivalent work experience in an IT Production Operations related position Basic administration experience with Microsoft Windows based PCrsquos preferably with version 7 Advanced user of Microsoft Office 2010 products including Word Excel and Outlook Experience interacting with Unix or Linux based systems including a basic understanding of common operating system commands and shells Basic knowledge of SQL and related query tools is a plus Excellent verbal and written communication skills Able to closely follow detailed procedures with a high attention to detail Ability to work alternate shifts and weekends as necessary We offer our employees a fastpaced dynamic energetic and familyoriented work environment as well as competitive salaries and benefits Our benefits include Medical Dental and Vision flexible spending Account Basic and Voluntary LifeADDD Insurance Short LongTerm Disability 401(k) Retirements Savings Plan Generous PTO Accruals and Designated Company Holidays See our website at wwwwilanddirectcom httpwwwwilanddirectcom for additional information about our company For confidential consideration email resumes to hrwilanddirectcom mailtohrwilanddirectcom EOE |
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