Job Description
| POSITION DESCRIPTION PTSO is an application service provider for electronic medical billing healthdental records primarily supporting NextGen and QSI products along with several auxiliary applications This position works in a team of DBAs to monitor administer and maintain the databases for these applications Additional work related areas are SQL development to support template developers ETL tasks report building and support for interfaces All DBAs are part of a 24x7 rotational oncall roster for 2nd tier support RESPONSIBILITIES A Install configure test maintain monitor troubleshoot and report metrics on assigned databases and applications B Work closely with the PTSO team and member practices to ensure PTSO databases operate at optimal levels C Maintain uptodate technical knowledge of SQL and other environments and tools D Regularly log system tuning performance monitoring and database maintenance activity along with issuing timely user notifications E Complete assignments in accordance with sound database administration development practices and project management practices F Work with users to import and export data tofrom databases G Work to reduce remove and prevent data integrity issues H Create and optimize stored procedures and queries to support template and report development I Analyze diagnose and resolve database problems Recommend and implement approved corrective solutions J Be willing and available for limited travel to other PTSO member sites K Other duties assigned QUALIFICATIONS Education and Training Proficiency in database design validation operating systems database maintenance reporting SQL security backup procedures and recovery procedures required Certification in database administration preferred Prior Related Experience 2 + years experience in SQL database administration utilities and tools required Experience in change management and data management required Knowledge Skills and Abilities Ability to work in a teamoriented collaborative environment Ability to present ideas and concepts to all levels of audiences Possess good communication skills verbal written and listening Ability to multitask prioritize workload and work under pressure in an ambiguous environment Demonstrate a strong desire to learn and grow with changing job needs Strong worldclass customerservice orientation Selfmotivated and directed Analytical and problemsolving abilities Ability to maintain a professional demeanor and confidentiality Ability to cope well under stressful situations Other Eligible to participate in local state and federal health care programs including Medicare and Medicaid PHYSICAL REQUIREMENTS Capability to handle tools reach with hands and arms to climb stoop kneel crouch or crawl and to lift up to 20 pounds and ability to move up to 50 pounds Access to Protected Health Information This position performs principle duties of a Database Administrator that will have access to and be required to protect the confidentiality of all company data subscriber information business and technical information in accordance with local state and federal guidelines The incumbent will have access to sensitive information in the execution of duties while performing Database set up with access to PHI Troubleshooting devices issues and databases that contain PHI Changing adding software configuring applications etc that will have access the PHI and Performing systems and database optimization general maintenance user training and tuning on databases that contain PHI The above is intended to describe the general content of and the requirements for satisfactory performance in this position It is not to be construed as an exhaustive statement of the duties responsibilities or requirements of this position |
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