Job Description
| Position Summary This position will play a crucial role in evaluation selection implementation and maintenance of IT Systems to support our internal Business Units Specific focus of this position will be in support of Sales and Marketing and related Operations areas Responsibilities 1 Project Initiation Be first point of contact for the implementation of new andor changing existing IT applications Bring awareness to business partners of IT trends and best practices Develop appropriate business cases to support business unit goals and strategies 2 Application Development Follow Company System Development Life Cycle and Project Management methodologies Document current business processes to develop detailed business user requirements and workflows Translate business requirements into detailed functional specifications to ensure correct business functionality and requirements are addressed within the application Develop and facilitate execution of system Test Plans to ensure user acceptance Develop and update detailed Project Plans for all development projects Assist with identifying and producing project metrics to be used in tracking project success Review end user documentation and training materials Ensure that the implemented project meets expected business benefits 3 Ongoing Support Take ownership of application issues by identifying underlying problems analyzing potential solutions Work with internal resources andor external vendors to implement system resolutions including workarounds Log track and prioritize system issues Correct andor escalate issues in a timely fashion applying department change control policies procedures Qualifications and Other Required Knowledge and Skills 5 7 years experience in successful implementation and maintenance of business applications in the BiotechPharma industry is required Techsavvy and proficient in systems development as well as understanding of relational databases Working knowledge of FDA OIG etc regulations and guidelines as they relate to pharmaceutical Sales and Marketing a plus Working knowledge of commercial sales marketing andor financial systems used in the BiotechPharma industry Project Management experience and skill creating plans and timelines using management tools such as MS Project Proven track record of delivering complex projects on time Strong verbal written and presentation skills Strong networking and teambuilding skills required to interact with executives and technical staff Strong analytical and problemsolving skills Education Bachelors degree in Information Technology or equivalent advanced degree desirable |
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