Job Description
| POSITION SUMMARY This position is accountable for the establishment of documentation requirements and standards the planning and monitoring of technical documentation efforts the coordination of technical writing projects and the development andor editing of MIB technical documentation including specifications user documents plans procedures standards guidelines and online literature MINIMUM QUALIFICATIONS AND REQUIREMENTS Education BABS in English journalism technical writing or another technical field MAMS a plus Experience Experience developing and delivering technical documents with DITA modifying DITA output using XSL Skills o Ability to work well with a variety of roles both one on one and in groups o Ability to apply modern technical writing methodologies such as minimalism and content reusability o Outstanding verbal and written communications skills o Strong attention to detail and accuracy o Knowledge of the various categories and writing styles for all types of technical documentation for both hard copy and electronic usage o Indepth understanding of the software development life cycle including processes standards procedures and technologies and be familiar with XML including MIBXML and ACORDXML o Proven success producing technical documentation Certifications Not required GENERAL DUTIES AND RESPONSIBILITIES (This is a representative list of the general duties the position may be asked to perform and is not intended to be allinclusive) Develops andor edits all types of technical material associated with all MIB project efforts Documents plans procedures and checklists associated with MIBs software development process Developsedits MIBs Information Model and standards and guidelines for all software development activities including Implementation Guidelines Developsedits online Help and other user documentation for all new and Reengineered MIB products including XML businesstobusiness transactions Revises legacy product documentation to reflect changes brought about by new functionality or enhancements to existing functionality Rewrites all legacy product documentation to comply with the DITA standard and MIBs Information Model Manages documentation in our DITA component CMS Is responsible for the artifact review and approval process Uses that process for all reviews Is responsible for the maintenance of the MIB Technical Library Participates in software development projects to plan for and address all technical writing editing and review tasking Establishes technical writing projects and coordinates the efforts of one or more technical writers or developers participating in the development of technical documentation Uses MIBauthorized content generation and management tools to develop and maintain documentation Is proficient with and maintains proficiency in the use of MIBauthorized publishing tools Maintains currency with technical communication best practices and is able to apply best practice principles to assigned efforts Suggests new technologies and tools that will improve technical communication and integrates approved technologies and tools into the publications process Leads efforts to engineer technical content capable of being rendered in various userelectable media Provides status concerning technical writing efforts and participates in project reviews Makes project manager and SCMProject Leader aware of issues as early as possible to prevent scheduling interruptions Works with associates from all MIB departments during the development of specifications other designrelated documentation user documentation operational procedures etc Follows established MIB Security and Disaster Recovery procedures Participates in Disaster Recovery testing as necessary Works with other development managers and security staff to develop disaster recovery plans as required TIME ALLOCATION Ex 25 Administration 10 Administrative 20 Document Review Preparation and Editing Technical Library Maintenance 70 Product Documentation Upgrade OTHER MATERIAL INFORMATION (attach additional pages if necessary) This position reports to the SCMPublications Project Leader Software Quality Control The principal challenge of this job is to understand the needs and purpose of all technical documentation required for a complete software development project This includes understanding the different audiences within a development effort and being able to provide the type of information each audience needs This position is accountable within the area of responsibility for ensuring the integrity of MIB data and systems security of confidential information and protection of physical property |
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