Job Description

Junior Network Technician Department of Global Information Services (GIS) Arcadia University Arcadia University seeks a Junior Network Technician which is an entry level position in the Global Information Services Team This position will report to the Infrastructure Manager and provide support for existing network infrastructure Additionally the candidate will be exposed to and learn about Arcadias server infrastructure Ideal candidates will possess a basic understanding of network support and maintenance and be able to work in a team environment to support the Universitys data network and related hardware Responsibilities 9679 Installation monitoring and troubleshooting of Arcadias wireless and wired networks 9679 Work closely with department staff and faculty members to ensure network solutions are operational 9679 Troubleshoot and resolve all issues related to network infrastructure 9679 Monitor and resolve help desk tickets associated with networking issues 9679 Assist infrastructure team members with server related issues 9679 GIS provides 24x7 support for critical systems This position requires offhours support if critical systems fail or need maintenance Required Skills 9679 Bachelors degree in Computer Science Information Technology or related field from an accredited institution OR equivalent work experience 9679 Basic knowledge of wired and wireless networks 9679 Proven customer service experience 9679 Cursory knowledge of server systems 9679 Ability to multitask in a fast paced environment is a must Desired Skills 9679 Certification in network basics CompTIA A+ Network+ andor Security+ or desire to achieve certification soon after employment 9679 An interest to learn new technology and work out of your technical comfort zone 9679 The ability to collaborate with nontechnical individuals in order to understand and deploy solutions that meet customer business needs To apply please visit wwwarcadiaedu You will be asked to submit a cover letter resume and names and phone numbers of three professional references in addition to the employment application For full consideration application materials should be submitted by January 18 2013 Arcadia University seeks candidates of diverse cultural backgrounds and abilities As an Affirmative Action Equal Opportunity Employer Arcadia University encourages members of underrepresented groups to apply All offers of employment are conditional based on successful completion of a background check

APPLY NOW