Job Description
| WHY SHOULD I BE INTERESTED IN THIS JOB AT NORGREN BECAUSE My job is EXCITING because I am responsible for defining implementing and improving processes and technology on a global basis My job is CHALLENGING because I am working in a global environment with many demands My SKILL SET IS INCREASING because I am building and managing a global team SUMMARY The Senior Manager Desktop Productivity manages plans and administers the operational and administrative activities associated with the running of the desktop and productivity areas of the Global Information Technology Group of Norgren In addition the Senior Manager Desktop Productivity will directly manage the Global Desktop Productivity employees assets and overall operations PRIMARY GOALS FOR THE FIRST 6 MONTHS IN THIS POSITION Implement global asset management Complete evaluation of mobile devices and mobile device management Implement global PC and workstation replacement program ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 1 Formulate evaluate and review longrange desktop and productivity technologies creating plans which meet the requirements of Norgren 2 Create multiyear strategy delivering better services at lower costs for Norgren 3 Manage vendor relations to ensure quality services and SLA agreements are exceeded by the vendor 4 Responsible for the formulation and realization of goals and service levels and plans as related to desktop and productivity support and operations 5 Coordinate department activities staff assignments desktop and productivity operations and support for the purpose of providing services to the company our customers and our suppliers 6 Identify opportunities to optimize return on investment efficiency reliability availability serviceability and simplicity of server and data centers 7 Collaborate with local and global stakeholders in the design of desktop and productivity solutions to meet business challenges and requirements 8 Monitor desktop and productivity usage and performance to ensure that resources are used efficiently and that the required resource usage does not exceed those available 9 Ensures best practices for service support including change incident problem and asset management policies and procedures are created and utilized without exception 10 Ensure best practices for service delivery including capacity availability and service levels and continuity management policies and procedures are created and utilized without exception 11 Manage both budget planning and monitoring activities responsible for costs associated with the operation of desktop and productivity services 12 Other duties as assigned QUALIFICATIONS EducationExperience Bachelors degree in a relevant discipline (Computer Science or Engineering) is required but equivalent experience may be considered Advanced degree is highly desirable Five years of stable professional experience in a leadership position managing Desktop and Productivity Services Global experience is highly desirable Expert knowledge of advanced desktop components productivity software desktop and printer management and IT asset management Must demonstrate exceptional communications skills appropriate for a broad range including business stakeholders 3rd party vendors offshore providers and technical staff Must demonstrate accountability sound decision making analytical thoroughness clear and concise communications and the ability to lead and mentor team members Computer Skills Proficient in MS Office Suite (Word Excel PowerPoint and Outlook) Certificates and Licenses None SUPERVISORY RESPONSIBILITIES This job has supervisory responsibilities WORK ENVIRONMENT PHYSICAL DEMANDS The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Office environment involves frequent standing sitting and walking Daily administrative tasks require frequent use of eye hand and finger coordination for accurate typing paperwork and other tasks The noise level in the work environment is usually quiet The employee must occasionally lift andor move up to 30 pounds CODE OF ETHICS Norgren requires the highest standard of ethics in all business dealings in particular with customers suppliers advisors employees and the authorities The jobholder shall actively ensure that hisher own activities and those of all employees within the Business Unit meet this obligation Norgrens critical standards and procedures related to expected conduct are detailed on our code of responsible business called The IMI Way The job holder is expected to be familiar with these policies and ensure that they are implemented in all areas of control The code can be obtained online at httpwwwimiplccomresponsibilitycodeofbusinessasp WORK PLACE SAFETY The incumbent is responsible for the Health Safety and Welfare of themselves the environment and other people The incumbent must comply with all relevant HSE training and instructions help to maintain a safe clean working environment and use keep clean any Personal Protective Equipment (PPE) provided by the company The incumbent must report any accidents incidents and near misses to supervisor or manager and must bring any dangerouspotentially dangerous situationspractices to the attention of supervisormanager and affected others Norgren Inc is an Affirmative Action Equal Opporutnity Employer |
Jobs Like This Near Littleton, CO
Click on the button below to go to the Norgren, Inc website and apply for Senior Manager, Global Desktop & Productivity.
GO TO EMPLOYER WEBSITE
