Job Description
| ERM is a leading global provider of environmental health safety risk and social consulting services ERM is committed to providing a service that is consistent professional and of the highest quality to create value for our clients Our Global IT group is hiring an IT Systems Administrator Infrastructure in our Boston MA office As a member of our small but highly collaborative Global IT function there will be significant exposure to Regional Divisional and local Business Unit IT projects to ensure ERMs AD and Infrastructure are effective as the organization grows both organically and via acquisitions RESPONSIBILITIES Manage the following systems infrastructure 9702 Global Connectivity (NW Addressing Routing VPNs Remote Access) 9702 Network Security (Cisco ASAIOS Firewalls IPS DMZs) 9702 Active Directory (DNS AD Replication PKI PowerShellVB Script) 9702 Collaboration (OCS Lync Video Conferencing) 9702 Systems Management (Solarwinds Packet Shapers Bluecoat QoS) 9702 Single Sign Solutions (SAML Ping Federate) Monitor and troubleshoot key systems and services (eg Active Directory replication DNS backups etc) and associated network infrastructure to ensure they remain healthy operational effective and accurate Support software inventorying for license tracking and recharging purposes Respond calmly professionally and effectively to ensure that threats and issues are contained and managed 9702 Resolve incidents and implementing problems 9702 Handle requests for services related to AD and Infrastructure Identify potential issues before they become serious 9702 Watch for emerging risks and trends and identify where improvements could be made 9702 Understand complex scenarios based on the interaction of components of network architecture (eg routing tunneling QoS and firewalling) Apply best practices to implementing network and system changes Maintain awareness of tracking issues building and testing network solutions Prepare technical documentsprojects with the Group IT Leads across all ERM Business Units Coordinate with colleagues to promote features explain benefits of services develop champions and foster a positive perception and understanding of services 9702 Gather and review feedback through the use of Service Desk KPIs and through discussions with colleagues 9702 Review ongoing issues to shape improvements Promote company standards across all aspects of the infrastructure REQUIREMENTS Minimum 7 years work experience in the IT systems field with in depth experience of network systems administration based on TCPIP and associated protocols Experience should include network hardware (Cisco switches routers firewalls and associated security and VPN technologies) Windows Server 2008 2008 R2 and Active Directory SCCM Symantec Client Security tape backup systems Experience maintaining SNMP based monitoring solutions including alerting and reporting configuration management and database maintenance Experience with consolidated networks (voice video data) and associated management technologies (QoS (Cisco) Traffic Shaping and WAN Acceleration (Bluecoat) MS Active Directory and Network experience setting up and maintaining systems in a multisite multidomain organization (ie 500 users 10 locations probably multiple domains) MS Active directory administration experience including modifying access rights in a structured delegation model (ie not flat management) and insight in to systems best practices Excellent oral and written communication skills with ability to create clear and succinct systems reference documentation Proven analytical evaluative and problem solving abilities within a multilocation global environment Selfmotivated with good organizational skills ability to prioritize Demonstrated ability to work effectively in a team oriented and collaborative environment Completerfinisher with an eye to detail and keen to research problems and potential new solutions indepth Ability to travel to other ERM offices in other worldwide locations (eg Americas Asia Europe) as may be required working as consultant to other ERM offices and work outside standard hours on a needs basis (ie across international time zones) Diplomacy skills with organization savvy and sensitivity to local cultures TO APPLY Please submit your resume and brief cover letter Qualified candidates will be contacted by email and requested to complete a preinterview questionnaire Based on review of these responses shortlisted candidates will be invited for interviews Thank you for your interest in ERM Environmental Resources Management (ERM) is a leading global provider of environmental health safety risk social consulting and sustainability related services We have over 140 offices in 39 countries and territories employing more than 4700 people ERM is committed to providing a service that is consistent professional and of the highest quality to create value for our clients Over the past 5 years we have worked for more than 50 percent of the Global Fortune 500 delivering innovative solutions for business and selected government clients helping them understand and manage the sustainability challenges that the world is increasingly facing Our people are outstanding our workplace is energized And we continuously strive to be the preferred place for environmental and other professionals to build meaningful and rewarding careers EOEAAE ERM does not accept recruiting agency resumes Please do not forward resumes to our jobs alias ERM employees or any other company location ERM is not responsible for any fees related to unsolicited resumes |
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