Job Description
| The Nature Conservancy (TNC) is the worlds leading conservation organization We work around the world to protect ecologically important lands and waters for nature and people For more information on The Nature Conservancy please visit httpwwwnatureorgaboutus TNC is looking for a Senior Windows System Administrator with an interest in engineering and implementing new Microsoft based systems as well as helping to manage and maintain our growing Microsoft systems environment TNC offers great benefits the ability to work for an important cause flexible work schedules and a great alternative to the corporate environment TNC is an Equal Opportunity Employer women minorities veterans disabled and LGBT individuals are strongly encouraged to apply OVERVIEW The Senior System Administrator is part of a small highperforming team supporting roughly 300 servers and over 4000 users Our goal is to ensure that our systems are reliable secure and responsive enabling effective conservation and other business functions for TNC staff volunteers and partners This position has a focus of engineering implementing and administering Microsoft based systems such as Blackbaud Enterprise CRM ESRI ArcGIS Server and other custom or packaged Net based systems We are looking for someone with a broad skill set who not only has deep knowledge of server infrastructure networking and security but also is adept at rolling up their sleeves and helping developers design develop and troubleshoot Netbased systems The individual must also be comfortable with assuming an informal technical leadership role in large complex systems development projects The Senior System Administrator will be deployed to projects and operational assignments based on departmental need and staff availability within the team Currently we have projects starting up which will focus on implementing Blackbaud Enterprise CRM and a new Financial Management system Custom Microsoft Net based systems are also on the horizon and secondary involvement in existing projects or operations of Microsoft Office SharePoint Server and ESRI ArcGIS Server are a possibility In support of our environmentallyfocused mission we endeavor to run as many of our systems as possible on virtual machines currently managed via VMware vSphereESX We use F5 load balancers to deliver many of our enterpriselevel services and systems Therefore any experience in those areas is also beneficial We are a heterogeneous environment with many Linux and some HPUX based systems Although this positions focus is Windowsbased systems experience in Linux and Apache based systems would be beneficial as it would enable some load balancing of work when other teams could use assistance This however is not a requirement The Senior System Administrators responsibilities go far beyond the purely technical realm The individual is expected to have strong initiative and to make significant contributions to the team and organization identifying areas in need of attention or that can be enhanced and fulfilling those needs on their own initiative The position also requires strong analytical and problem solving skills and the individual must possess a structured methodical approach to systems administration and engineering He or she must also be comfortable and effective when assigned projects or tasks in new areas in which he or she has little or no prior experience BASIC QUALIFICATIONS 1 Bachelor (4year) degree with a technical major such as engineering or computer science or demonstrated work experience and proficiency in technical analysis and written technical reports 2 Five or more years progressively responsible Microsoft system administration experience with at least two years within an enterprisescale environment (at least 1000 users) 3 Must be proficient with network monitoring tools such as netmon and tcpdump in order to perform detailedhighly technical troubleshooting 4 Experience and demonstrated effectiveness in a technical leadership role whether formal or informal within complex systems development projects having staff of diverse levels of experience and areas of responsibility PREFERRED QUALIFICATIONS 5 Two or more years of experience engineering and implementing complex Netbased web application environments such as SharePoint ESRI ArcGIS Server or BlackBaud Enterprise CRM within an enterprisescale environment (at least 1000 users) 6 Two or more years experience in operational planning and implementing of customized Netbased systems One year experience in change management configuration management of Net based systems in particular migration of code or other changes from Development to Staging Production environments 7 Experience with OSlevel scripting environments (such as PowerShell or bash) and interpreted languages (such as vbscript or perl) 8 Experience in system administration of SQL Server especially to include experience with disaster recovery planning and testing would be beneficial 9 Because our environment also includes nonWindows servers and systems must be comfortable working in a heterogeneous environment Experience in Linux and Apache based systems would be beneficial but is not required DUTIES Engineering and Project Support 1 Collaborate with developers in defining system designs and participate in formal system design reviews with a focus on technical and operational criteria 2 In conjunction with developers and project management define migration processes for code or other system changes and define security model for system access for developers and or power users involved in delivering system functionality or providing system support 3 Work with Project Technical Leads to establish Development and Test environments 4 Proactively plan infrastructure by understanding and anticipating business needs and systems goals 5 Research and propose new software andor hardware solutions 6 Engineer hardware storage system software architectures in support of new systems or system enhancements or upgrades 7 Stay abreast of industry and technology best practices to ensure engineering decisions are based on mature and proven approaches 8 Engineer and test operational processes such as disaster recovery for new systems or system enhancements or upgrades 9 Coordinate with DBAs Network Engineers and Desktop Standards staff as needed in engineering and implementation activities 10 Provide informal technical leadership on small to medium sized systems development projects facilitating effective technical or other decisions within diverse consensusbased project teams 11 Provide technical troubleshooting support for developers especially in regards to issues with potential to impact system stability performance or other operational concerns 12 Build or oversee builds of Staging and Production environments from the hardware up through the system level 13 Define ongoing maintenance procedures Research and recommend innovative and wherever possible automated approaches for system administration tasks 14 Develop operational documentation Operations and Support 15 Perform daily system monitoring verifying the integrity and availability of all hardware server resources enterprise systems and key processes reviewing systemsecurity logs and verifying completion of scheduled jobs such as backups Take action as needed on any issues identified 16 Sharedrotating responsibility for responding to afterhours pager alerts from monitoring systems 17 Provide Tier IIIother support per request from various constituencies Investigate and troubleshoot issues that are enterprise systemsrelated Collaborate with developers on deeper Net or system level issues or issues with interactions between code and the web server or system level configuration 18 Repair and recover from hardware or software failures Coordinate and communicate with impacted constituencies Maintenance 19 Support system enhancements or fixes by performing migrations to Staging and Production and working with developers on any issues that arise 20 Perform maintenance or problem remediation activities during Wednesday early morning and or monthly Saturday maintenance windows 21 Apply OS patches and Service Packs on a regular basis and upgrade administrative tools and utilities 22 Maintain operational configuration or other documentation procedures 23 Perform periodic performance reporting to support capacity planning 24 Perform ongoing performance tuning hardware upgrades and resource optimization as required SA Project Management 25 Manage small and medium SA Operational projects Work with Enterprise Systems Operations Manager to establish project objectives major milestones and resources COMPLEXITYPROBLEM SOLVING 1 Strong analytical ability and problem solving skills are very important 2 Sometimes serves in lead technical role in new areas in which the individual has no prior experience Tasks and projects sometimes require the ability to quickly learn new areas in depth both technical and nontechnical without formal training Demonstrated interest and effectiveness in this type of environment are important 3 Ability to be effective and creative in a highly costconscious environment is very important WORKING CONDITIONSPHYSICAL EFFORT 1 Responsibilities regularly require working early mornings evenings andor weekends for systems maintenance or problem resolution sometimes with little advanced notice 2 No regular travel required The Nature Conservancy is an Equal Opportunity Employer |
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