Job Description
| Quincy Newspapers Inc is looking for enthusiastic innovative and energetic people like you We believe that youll find our highperformance culture personally fulfilling professionally challenging and financially rewarding Position Overview The role of Technical Support Specialist encompasses remote and local enduser support backup job completion monitoring workstation setup and general troubleshooting Responsibilities Assist users with daytoday issues ranging from applications to hardware Achieve timely resolution of system related deficiencies and customer impacting problems Interact with team members regarding hardwaresoftware roll out and support Skills and Abilities Preferred Strong working knowledge of Microsoft and Apple operating systems and applications Experience with the Citrix Metaframe webbased applications and trouble ticket systems Demonstrated sound problem solving analytical skills Excellent communication skills Demonstrates strong customer relationship skills Devotion to a team environment Able to travel on occasional overnight trips Professional DesignationCertification Associates degree in a related field andor 23 years of extensive experience Cisco Microsoft or A+ certifications would be an asset Send resumes to M Funk PO Box 1001 Quincy IL 62306 or email mfunkquincyinccom mailtomfunkquincyinccom (No phone calls please) |
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