Job Description
| Responsible for providing a superior customer experience around the Associationrsquos enterprise applications including the data warehouse association member management system financial accounting system learning management system and more using business intelligence database management specialized reporting and other tools Is the Associationrsquos Data Evangelist responsible for enabling the organization to leverage its wealth of customer and constituent data for maximum business benefit Manages a team of internal professionals and external vendors to provide a high degree of capabilities to the internal and external constituents and customers Works with the customer to develop implement and support business transformative enterprise capabilities ESSENTIAL JOB FUNCTIONS Leads the development creation implementation and operations of data driven services that enhance the Association memberrsquos experience and create a superior experience Collaborates with stakeholders to vision opportunities for the Association to better utilize Personify association management system and related technologies to improve Association capabilities Data Evangelist for leveraging customer and constituent data to provide transformative capabilities Responsible for building a cohesive applications framework back end application capabilities to support Association current and future business needs Drives a solution set (common approach) of capabilities across entities and departments to leverage investments and opportunities Leads organized and coaches team of technical professionals in developing delivering and supporting the Associations evergrowing portfolio of web services capabilities MINIMUM QUALIFICATIONS REQUIRED Education Bachelors degree desirable but may substitute work experience for degree Relevant Work Experience bull7+ years overall information technology experience with at least two years or more supervisory experience in managing people projects and budgets desirable Relevant Skills and Knowledge Experienced in implementing and supporting an enterprise data warehouse or similar Applications development expertise in TMAR Personify 7x association member management systems Applications development expertise in Microsoft Great Plains or Dynamics financial management systems Microsoft SharePoint 2010 and Active Directory experience Core Competencies bullSolutioncentered mindsetmdashcreative flexible persistent passionate and skilled in thinking about the customer and customer experience sees opportunities to be different ndash in a good wayhellip bull3600 thinkingmdashable to visualize problems from all perspectives and able to make connections and patterns from seemingly unconnected things to drive breakthrough thinking and visioning for themselves their team and the customer Visualizes what can be not just what is and is able to convey that vision bullFullSpectrum engagementmdashable to balance and manage competing priorities persuade inspire and garner support across the organization Knows when and with whom to gain support infectious energy and positive outlook matches approach to audience while still driving to results bullMastermind collaborationmdashbrings people together to get results and to make something greater than any one person can make alone uncovers and leverages contributions of others to drive results bullSuper value creationmdashable to develop growth platforms that build brand and transform market position views results with neutrality rather than an agenda enabling driving to deeper bigger insights that can be turned into new actions |
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