TECHNICAL SUPPORT SPECIALIST

Company:
AltaMed
Location:
Los Angeles, CA
Job Type:
Full Time
Category:
Desktop Support
Posted:
1/17/2013

Job Description

THE ALTAMED STORY With over 40 years of growth and achievement AltaMed is Southern Californias leading nonprofit health care system delivering integrated primary care services senior care programs and health and human services for the entire family Starting in 1970 with just one small clinic in East Los Angeles today AltaMeds team of multicultural and bilingual physicians and health care professionals now deliver superior quality care through an integrated delivery system of over 40 accredited sites in Los Angeles and Orange Counties WHAT WERE LOOKING FOR Currently we have an excellent opportunity for an experienced IT professional to be responsible for applying expert standard and nonstandard analysis in the support of AltaMed projects changes and problems that may arise through providing problemsolving assistance to users regarding the operation of computer hardware software and networks In addition this position will be responsible for the creation of documentation explaining solutions or procedures as well as being responsible for mentoring and training others QUALIFICATIONS This position requires a Bachelors degree with major course work in Computer Science Business Administration or a closely related field and 5+ years of experience in any of the following areas systems programming support planning and implementing operating system and related program product upgrades or advanced problem solving involving clinical integration in an Electronic Medical Record environment Requires advanced knowledge of SQL HL7 and Mirth integration engine ability to build pointtopoint integrations skills to negotiate integration specifications with external vendors equipment operation knowledge of a variety of PCbased computers and peripherals related software applications and networks and strong analytical problemsolving project management organizational interpersonal customer service teambuilding and writtenverbal communication skills WHY ALTAMED Join AltaMed and watch your career take flight As an employerofchoice were proud to offer extensive opportunities for professional development as well as competitive salaries and excellent benefits AltaMed team members enjoy medical dental and vision plans a retirement plan with matching employer contributions tuition reimbursement continuing education programs and much more We invite you to join us in making a difference in our community and in the lives of others If you want a career that matters you want AltaMed EOE HOW TO APPLY Apply now at httpwwwAltaMedorg
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