|Liberty Mutual Insurance Helping people live safer more secure lives since 1912 Bostonbased Liberty Mutual Insurance is a diversified global insurer and third largest property and casualty insurer in the US based on AM Best Companys report of 2010 net written premium Liberty Mutual also ranks 82nd on the Fortune 100 list of largest corporations in the US based on 2010 revenue As of December 31 2010 Liberty Mutual had 1124 billion in consolidated assets 954 billion in consolidated liabilities and 332 billion in annual consolidated revenue Liberty Mutual Insurance offers a wide range of insurance products and services including personal automobile homeowners workers compensation property commercial automobile general liability global specialty group disability reinsurance and surety Liberty Mutual Insurance (wwwlibertymutualcom) employs over 45000 people in more than 900 offices throughout the world Advance your career at Liberty Mutual Insurance A Fortune 100 Company Personal Insurance is searching for a Sr Business Analyst to support special projects and process implementation for Bodily Injury claims In this role you will be a part of the Personal Insurance Claims Bodily Injury (BI) Process team Under limited supervision you will perform complex research and analysis to drive performance improvement and support business operations You will interact with all levels within the Personal Insurance organization to improve results across key performance measures of loss expense customer service and employee engagement The ideal candidate will bring an understanding of the claims process project management a focus on the big picture and an eye for detail Responsibilities Evaluates current and proposed claims handling activities within the context of leading practices human resource policies and legal requirements Understands the claims handling process identifies process gaps and actively contributes ideas and implements countermeasures to improve process performance Contributes to the establishment of key performance metrics to organize analyze understand and communicate quantitative and qualitative findings of claims related data Use the information gathered to build a business case for process improvements may draw conclusions about trends variances (against plan yearoveryear etc) and business performance presents information and distributes reports Conducts or directs research to obtain information such as financial data product or market profiles or business process flows Develop recommendations to address problemsissues and makes presentations to the supervisor project leader or manager Coordinates work with external vendors as appropriate to ensure completion of deliverables within project constraints of cost scope and time Monitors vendor Service Level Agreements identifies trends and issues and provides recommendations as needed to improve endtoend vendor process Represents department in interdepartmental meetingsand task forces to provide information and recommendations This is a grade 15 lateral or promotional opportunity based on experience Qualifications Bachelor039s Degree required Demonstrated ability to interpret and apply standard policies procedures and other established guidelines Knowledge of business operations objectives and strategies as well as business process and information flow required Skills in reporting business value analysis Excel PowerPoint and business process design Effective analyticalproblem solving and research skills effective communication skills for exchanging routine and nonroutine information (verbally and in writing) with people inside and outside the Company proficiency with personal computers spreadsheets and database software Personal Lines or Safeco casualty claims experience preferred This role requires approximately 30 travel Benefits We recognize that talented people are attracted to companies that provide competitive pay comprehensive benefits packages and outstanding advancement opportunities For this reason we offer a Comprehensive Benefits Plan that includes the following 401K and Company paid pension plan Medical coverage Dental coverage Paid timeoff PayforPerformance Discounts on automobile and homeowner039s insurance Discount fitness memberships Flexible spending accounts Tuition reimbursement Vision care coverage WorkLife resources Credit Union membership Employee and Dependent life insurance Disability insurance Longterm care insurance Overview We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company that set us apart from our competitors and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way We believe that the Company039s success is inextricably linked to our employees039 satisfaction and success satisfaction that they work for an industry leader committed to improving safety satisfaction that they work for a company that does the right thing and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success We believe our employees take pride in knowing that they help people live safer more secure lives everyday Responsibility What039s your policy|
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