Systems Administrator

Nashville, TN
Job Type:
Server Admin & Security

Job Description

Title: System Administrator--Monitoring & Automation Technician Position Overview: This is a very rewarding position with a high volume of diverse work tasks supporting numerous client systems and networks. The work environment is highly team oriented and task focused. This position supports our Network Operations Center, service and engineering teams with a remote monitoring platform, remote access software, automation scripts, high quality monitoring data and collaboration on new client deployments and hardware refreshes. Oversees the day-to-day monitoring and management of client computer networks including hardware/software support, local area network (LAN) and wide area network (WAN) Assists in coordinating/automating system installation, backup, maintenance and problem solving Assists in providing network and remote connectivity hardware/software support Maintains client documentation Analyzes and troubleshoots issues and track the nature and resolution of problems Supports and maintains via automation both physical and virtual network servers and appliances and Storage Area Networks (SAN) Researches, analyzes, monitors, troubleshoots and resolves server/data network/backup problems Assists in planning, coordinating and consulting with vendors and clients for hardware/software purchases, product services and support Assists and provides support to other technology staff as requested including the automation of preventive and reactive tasks, managing multiple automated services and monitoring network assets Qualifications: Support or systems admin. experience in hands-on operational support of Microsoft server environments and network devices including routers, switches and firewalls Scripting skills to execute monitoring tasks that are out of the scope and capabilities of the monitoring systems Ability to troubleshoot server hardware, OS, etc. Ability to maintain and configure network equipment, firewalls, VPN, etc. Ability to read, interpret and apply technical instructions Demonstrated advanced troubleshooting and technical documentation experience Strong interpersonal, business management and customer service skills Experience with Remote Monitoring and Management (RMM) tools Experience with network security, log monitoring, and compliance reporting Experience installing and supporting Microsoft server technologies, including Domain management, Active Directory, Exchange, SQL, SharePoint

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