| Emvia, Inc., a software products and technology firm, seeks a professional with experience in managing and directing client relationships for our programs, software products and services. Typical programs involve project management of new and existing products, product launches, product development, client staff training and other facets of the software and technology product cycle. This full-time position requires strong communications skills and confidence, experience in managing and communicating across multiple channels, delivering services within corporations, and understanding of the principles of professional client and project management. This is not an entry-level position; candidates with significant client-facing program management experience in a professional services field will be strongly preferred. Location: The position will be located in Allen, Texas. Job Responsibilities: Primary Responsibilities: Client management: Serve as the primary point of contact for a portfolio of client accounts on a long-term or short-term basis, marshalling resources from within and outside EMVIA to determine the objectives of each client, develop a plan to execute against them, ensure that expectations are set and met, and leverage client satisfaction into future revenue opportunities. Program and project management: The position involves significant program and project leadership responsibilities, including planning and scheduling, cost estimating, and delivery management. Delivery: Provide creative and strategic services to clients, such as data analysis, product and idea creation, implementation, testing, and client channel outreach. Lead meetings, both client-facing and internal, and produce follow-up documentation. Develop strategies that address client objectives; develop tactics that further those strategies; and develop action-oriented planning and working documents and other communications that express those strategic and tactical ideas clearly and convincingly. Write and produce client-facing proposals and memoranda, presentations, strategic plans, and other materials, both independently and in collaboration with other EMVIA employees and representatives. Secondary Responsibilities: Sales support: Provide support in targeting, pursuing, and closing engagements with clients, by presenting the capabilities of EMVIA accurately and compellingly and helping to make the case for retaining EMVIA. Required Qualifications 3+ years experience in a professional services field (such as public relations or marketing strategy consulting) in client services, sales and marketing, or a related area of responsibility. Candidates with directly relevant program development and client relationship management experience in a professional services field will be preferred Experience in selling and/or delivering IT -based software and marketing programs Bachelors’ degree required Excellent written and oral communication skills Team orientation Attention to detail Some technical experience with Web technologies, content management systems, etc., or the necessary facility and willingness to learn, in order to be able to communicate clearly and accurately about EMVIA’s products and capabilities Compensation Compensation will be commensurate with experience and qualifications. Emvia, Inc. offers a competitive benefits plan to its full-time employees. Emvia, Inc. is an equal opportunity employer. How to Apply Applications will be accepted until the job is filled. Please send a cover letter, resume, list of references and a salary history (which will be held in strict confidence) to: nancy@skolix.com and include "Client Manager" in the subject line. |
